Keynote titles . . . [which can be morphed into seminars]

Ed has provided speeches and seminars on interpersonal communication, organizational communication, presentational speaking, humor in the workplace, history of humor, listening, management, management history, success motivation, history of motivation and sales psychology

"Wycoff's Natural Laws of Communication"

The irrefutable laws of physics have corollaries in human interaction and communication. Both are revealed. Follow them and you'll be successful in both realms, disobey them and you are doomed.

"The Language of Listening" [based on an international prize-winning article]

If we consciously act like good listeners, we might then start to think like good listeners and eventually become good listeners.

"Comic Confidence: Creating Humor at Work"

Ever since the Hawthorne studies, almost 80 years ago, the human as well as the humor aspects of people at work has been recognized. Managers disregard these natural tendencies to socialize to their peril. Humor is a critical part of the human condition and some of the best ways to nurture and develop it to serve an organization are offered.

"Go Lightly and Take Care: How to Make Love to Your Customers"

People who win the war for customers usually do two things: First, they seem to be able to remain light, buoyant, and positive even under the most difficult circumstances. Second, they know that the best way to deal with an unhappy customer is to show them that they care and they are especially good at it. In this message, you are shown how to develop this special lightness of spirit and the ability to show that you care.

"We Have Ways of Making You Talk: From Scared Stiff to Poise and Credibility"

Some people, even in executive positions, secretly hide their severe insecurity before a live audience. Few things are more common to most of us than the fear of an audience. Anecdotal tales and different ways of thinking about the audience experience can make us eager to get on the next platform.

"How Not to Communicate"

Research tells us that business communication is effective only about 5 percent of the time. Keeping it simple, clear, and communicative demands a complete change in our approach and viewpoint. We are introduced to what we should do by seeing a portrayal of we shouldnąt do.


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Ed Wycoff, Edgar Byron Wycoff, Byron Wycoff, Dr. Ed Wycoff, Professor Wycoff